Change from telephone triage for ‘Red Stream’ patients

We have changed from triaging our patients who have any infectious (i.e. diarrhoea or vomiting), flu or respiratory symptoms. Our reception team will now make an appointment for you or your child in our ‘on the day’ appointments, which are in the mornings.

We ask that you call us from the carpark when you arrive, and then wait in the car until the doctor comes to get you. This is limiting the time that anyone with the above symptoms spends in the building to help stop the spread of all winter illnesses.

Remember to do a RAT test for covid if you have cold or flu symptoms and do not come into the practice if positive. Should you have concerns about your health while you have covid or other flu like illnesses contact us by phone and we can organise a telephone consultation with a doctor.

You do not always need the doctor when you have a cold, flu or even covid. Below are useful links on the He Ako Hiringa website – What actions you can take if you have a virus:

Virus Action Plan (Adult): Virus Action Plan – Adults

Virus Action Plan (Child over 6months): Virus Action Plan – Child > 6 months

Dunedin Covid Testing and RATS for Collection Centre:

Testing and RATS for collection is via the Hanover Street entrance.
Hours: Monday – Friday 9am – 12.45pm
STREET ADDRESS
Cnr Cumberland & Hanover Street
Old VTNZ Building
153 Hanover Street
Central Dunedin