Our patient portal provider is Manage My Health. Click here to access your account: Manage My Health Patient Portal
For the latest information visit: What we know so far – Manage My Health Cyber Security Incident
Please continue to use Manage My Health (MMH) for prescription requests and to view your laboratory and histology results, as we will continue to subscribe to this portal for the time being.
However, we have decided to stop uploading consultation notes. This information can be sensitive in nature, and we are taking a cautious approach to protect your privacy.
There are recent reports of targeted scam emails pretending to be from Manage My Health.
A key warning sign is that these messages ask you (or your patients) to confirm personal details.
Manage My Health does not ask patients for this kind of verification.
If you become aware of any suspicious emails or attempted scams, please report them to: securityIMT@tewhatuora.govt.nz
If you have concerns about your MMH account or your data, please use the MMH support line 0800 747 778 or write to: info@managemyhealth.co.nz
If you wish to register for the portal, please talk to the team at reception for help to get started.
If you have problems accessing or using your Manage My Health Portal account after it has been activated, you need to contact their patient support team.
You can do this by email: support@managemyhealth.co.nz
Or by using their webform at: www.managemyhealth.co.nz
(You need to scroll well down the web page for support information, FAQs and a “contact us” button.)