Repeat Prescriptions

We now have new systems for requesting repeat prescriptions as we want to eliminate the number of phone calls to the nurses which often result in ‘phone tag’.

Manage My Health Online Patient Portal

Please use the portal to request your repeat prescriptions if you are registered on it.
The reception team will help to get you registered.


When you phone the medical centre you will now hear a recorded message that asks you to press 2 if you are requesting a repeat prescription.

You will need to have the following information available when leaving your message for the nurse after you hear the tone.
Your name, date of birth, list of medications, pharmacy name that you wish your prescription to be sent to or say collect if picking it up from us.
Hang up when you have left those details.


Remember to allow 48 hours for ALL repeat prescription requests to be processed, either via the patient portal or answer phone service.


Please read the information below to see if you are eligible to request a repeat prescription without seeing the doctor:

  • If you are 80 years or older you must see the doctor to request a new prescription.
  • Patients less than 80 years old who have been seen in the last six months may request a repeat prescription as detailed above.
  • If it is longer than six months since your last doctor’s appointment or you have recently been discharged from hospital you will need to make an appointment with your doctor to get your new prescription.
  • If you are getting a repeat prescription for blood pressure medication or the contraceptive pill and you are not seeing your doctor, you will also need to see the nurse for a blood pressure check. Please call us to book a nurse appointment. There is a small charge, on top of the prescription charge, for seeing the nurse.
DNMC Stethoscope